Remove 2028 Remove Chatbots Remove Customer Centricity Remove Multi-Channel
article thumbnail

15 E-Commerce Trends You Need to Watch Out For In 2022 to 2023

Magellan Solutions

The e-commerce industry growth has enabled companies, even small businesses, to get access to and establish a wider market presence and good reputation by offering more affordable and effective distribution channels for their goods or services. 8: ARTIFICIAL INTELLIGENCE (AI) ENABLES RETAILERS TO UNDERSTAND MORE ABOUT THEIR CUSTOMERS.

Trends 40