TechSee

MAY 4, 2021

These gigs are often created to meet consumer demand via the real-time delivery of services. gigs will surpass the permanent workforce by 2027, growing 40% by 2027 to reach 86 million. The Concept of GigCX: Freelance customer service agents. Why Customer Service is adopting the Gig Model.

Customer Service 182

Customer Service Contact Center Call Center Retail 182

Team Support

MAY 31, 2023

Chatbots are fast becoming part of the digital core of tech tools that companies utilize as a secret weapon to increase their competitive advantage in the customer service arena. Here’s more of how adding chatbots to your online customer service toolbox can make you a more customer-centric business.

Chatbots 98

Chatbots Customer Service Competitive Advantage Self Service 98

TechSee

JUNE 1, 2021

What is Gig Customer Service? This gig-based economic format has spread to the customer service function – known as GigCX – where freelance customer support agents are sourced to perform on a per-task basis. gigs will surpass the permanent workforce by 2027, growing 40% by 2027 to reach 86 million.

Self Service 109

Self Service Customer Service Video Analysis 109