Remove 2027 Remove Consumers Remove Customer Service Strategies Remove Technology
article thumbnail

The Gig Economy is Paving the Way for Agile Customer Service

TechSee

These gigs are often created to meet consumer demand via the real-time delivery of services. gigs will surpass the permanent workforce by 2027, growing 40% by 2027 to reach 86 million. consumers saying they have required technician assistance during the COVID-19. There is no doubt that the gig economy is growing.

article thumbnail

Chatbots: Empowering Customer Service Amid Turbulent Times

Team Support

And while these times are tough, there are proactive technological solutions that can ease the burden of maintaining positive customer experiences during workplace challenges. Here’s more of how adding chatbots to your online customer service toolbox can make you a more customer-centric business.

article thumbnail

6 Pain Points Faced by Gig Customer Service and How Vision Can Solve Them

TechSee

Gartner estimates that by 2022, there will be a 50% increase in one-off issue resolution and consultative services offered on freelance platforms, and Everest Group estimated that U.S. gigs will surpass the permanent workforce by 2027, growing 40% by 2027 to reach 86 million. The technology can also be used for job verification.