InMoment Acquires MaritzCX to Create Future of Work and CX Powerhouse
inmoment
MARCH 3, 2020
In an era of digital transformation, however, measuring and understanding customer experience is more difficult than ever. Engagements are taking place across multiple channels and touchpoints, at any time, across geographies, and for many reasons. As a result, understanding customer needs – and then meeting them – is a challenge.
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