The Rise of Millenials and the Need for an Omnichannel Call Center
Magellan Solutions
FEBRUARY 28, 2017
They carry an estimated $200 billion in annual buying power, and by 2025, they will comprise 75 percent of the U.S. You should also consider offering mobile rewards programs – surveys have found that millennials are likely to promote brands that reward them for loyalty.
40 
Let's personalize your content