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Euro 2024: 5 Tips for A 5-Star Marketing Plan 

Optimove

See the difference control groups make in this guide Download Now Why it Matters: With past major sporting events yielding double the revenue compared to the off-season, the Euro 2024 is a marketer’s golden ticket to success and presents a significant opportunity for operators worldwide.

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Top 5 Customer Service & CX Articles for Week of February 19, 2024

ShepHyken

They are often used interchangeably by businesses, but understanding the difference is crucial for businesses looking to thrive in 2024 and beyond. I also like the tips and tactics the author shares to master both. My Comment: Lately, I seem to be attracted to articles on loyalty programs. Seriously, there are good tips.

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5 Best Customer Retention Software to Try in 2024

SurveySparrow

Here are some tips to help you personalize the customer experience. Signup for Free 14-Day Free Trial • No Credit Card Required • No Strings Attached Best Customer Retention Software to Try in 2024 There are different types of tools that help a business in retaining customers. Please enter a valid Email ID. They are as follows.

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The role of emotions in CX and how you can use them to design better experiences

ECXO

Let’s explore these biological and physiological aspects of the brain The amygdala 2024. The prefrontal cortex (PFC) and Hippocampus 2024. This can enhance customer satisfaction, foster loyalty, and ultimately drive business growth.