5 Proven Ways to Make your Contact Center RPA Successful
TechSee
DECEMBER 9, 2020
Forrester reports that despite the market potential to reach $12 billion by 2023, more than half of deployed RPA solutions have not scaled beyond ten robots. Consider your contact center workflows, and determine which use cases can be automated. Tip 2: Communicate the changes to the agents.
109 
Let's personalize your content