Remove 2022 Remove Customer Expectations Remove Marketing Remove Rewards Programs
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5 Top Customer Service Articles of the Week 5-30-2022

ShepHyken

Each week I read many customer service and customer experience articles from various resources. This is Where Rewards Programs Lose Most of Their Members by Jenn McMillen. Yet 44% of companies say they’re more keenly focused on customer acquisition and just 16% on retention. Follow on Twitter: @Hyken.

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POV: Where Is The New Growth For Restaurants? Your 6-Step Strategy

Strativity

But the market was peaking. Restaurant Brands International reported a stellar 2022 system-wide sales growth of 13.4%. Brands CEO David Gibbs noted, “2022 was a landmark year for Yum! The research service Apptopia released its list of most downloaded food apps 2022 and the results were telling. Here’s why it’s ending.”

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Where is the new growth for restaurants?

Strativity

But the market was peaking. Restaurant Brands International reported a stellar 2022 system-wide sales growth of 13.4%. Brands CEO David Gibbs noted, “2022 was a landmark year for Yum! The research service Apptopia released its list of most downloaded food apps 2022 and the results were telling. Here’s why it’s ending.”

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