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How Have your Customers’ and Employees Expectations Changed?

CX Accelerator

What has changed that our customers need to know about? Knowing this fact, companies have increasingly shopped for cloud solutions. However, those who were planning to move their contact center to the cloud in 2021/2022 are now faced with increased stress and frustration and regret for not changing sooner.

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How Have your Customers’ and Employees Expectations Changed?

CX Accelerator

What has changed that our customers need to know about? Knowing this fact, companies have increasingly shopped for cloud solutions. However, those who were planning to move their contact center to the cloud in 2021/2022 are now faced with increased stress and frustration and regret for not changing sooner.

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The Retention Potential of a Good Digital Transformation: See How this Telco Brand Doubled its Number of Campaigns

Optimove

Forrester and Gartner are deep into explaining and dissecting this industry, and estimations for how much companies will be spending on Digital Transformation (DX) in 2022 is closing in on 2 trillion. So, no, we’re not gonna claim we have the solution for all your DX problems. Yes, with a T. Far from it.

Brands 52
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How Have your Customers’ and Employees Expectations Changed?

VDS

What has changed that our customers need to know about? Knowing this fact, companies have increasingly shopped for cloud solutions. However, those who were planning to move their contact center to the cloud in 2021/2022 are now faced with increased stress and frustration and regret not changing sooner.