Comm100

SEPTEMBER 4, 2022

By making the most of live chat features while working on the human side of live chat interactions, it’s possible to see improved outcomes and deliver superior customer service. With the right mix of automation, communication, and personalization, any agent can provide customers with an outstanding experience. Personalize chat.

Customer Service 245

Customer Service Abandon Rate ROI Apparel 245

ViiBE Blog

JANUARY 19, 2022

ViiBE Blog Customer service challenges of remote work Anna Gorina January 19, 2022 Share this article Contents Share this article Contents Before 2020, only a few companies across the globe had remote work best practices in place where they were used to allowing team members to work from home for a certain period of time regularly.

Customer Service 52

Customer Service Net Promoter Score CRM e-support 52

SurveySensum

JULY 17, 2023

Communicate the action taken to your customers and close the feedback loop. Harness the power of AI, VR, and AR to give your customers exceptional experiences like self-checkout, fast issues resolution using AI chatbots, and many more. Take immediate action to resolve the issue. No Holdup At Checkout Please! 69% is a lot of customers.

Retail 52

Retail Strategy Customer Experience Sports 52

SurveySensum

JULY 17, 2023

Communicate the action taken to your customers and close the feedback loop. Harness the power of AI, VR, and AR to give your customers exceptional experiences like self-checkout, fast issues resolution using AI chatbots, and many more. Take immediate action to resolve the issue. No Holdup At Checkout Please! 69% is a lot of customers.

Retail 52

Retail Strategy Customer Experience Sports 52

NobelBiz

FEBRUARY 22, 2023

We identified 5 significant trends that are currently in play in 2021 but will be amplified in the post-pandemic environment in 2022. The consumer does not want to repeat previous chats. On the one hand, companies have gradually identified the most suitable cases for chatbots.

Contact Center 52

Contact Center Trends Social Media Net Promoter Score 52

NobelBiz

FEBRUARY 22, 2023

We identified 5 significant trends that are currently in play in 2021 but will be amplified in the post-pandemic environment in 2022. The consumer does not want to repeat previous chats. On the one hand, companies have gradually identified the most suitable cases for chatbots.

Contact Center 52

Contact Center Trends Social Media Net Promoter Score 52