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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

The Super-Heroes of Customer Experience are here! Customer Experience – The new focus of 2020! Customer Experience has become a top priority for businesses in 2020. All the Thought Leaders present in this list have significantly impacted the Customer Experience Domain in their own way.

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Loyalty Marketing For CEOs: Add Enterprise Value To Your Business

Currency Alliance

You might have noticed that several airlines mortgaged their loyalty programs in 2020 for many billions of dollars. The 40-60% of less frequent customers are a far larger commercial opportunity. Capture exclusive customer insight. Your proprietary data tells you a lot about your most frequent customers.

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Loyalty for CEOs: how to add enterprise value to your loyalty program

Currency Alliance

You might have noticed that several airlines mortgaged their loyalty programs in 2020 for many billions of dollars. A customer’s loyalty is based on their perceived value in doing business with you, and their cumulative experience interacting with your company. Push your team to capture exclusive customer insight.