2020 Call Center Solutions Sales Tips 
CX Accelerator
JULY 1, 2020
Another large call center (over 900 agents) with an on-premise solution was doing their best to physically distance agents, but only 52% of their employees came to work out of fear of getting sick. This company bumped up their 2022 digital transformation strategy to 2020. This season requires flexibility and trust.
CX Accelerator
JULY 1, 2020
Another large call center (over 900 agents) with an on-premise solution was doing their best to physically distance agents, but only 52% of their employees came to work out of fear of getting sick. This company bumped up their 2022 digital transformation strategy to 2020. This season requires flexibility and trust.
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Kustomer
OCTOBER 27, 2020
To that end, we’ve put together five common digital transformation mistakes and (most importantly) tips on how to avoid them. Do you know what software will best suit the sales team’s needs? Let’s say your competition is suddenly closing twice as many sales as they were before. Lack of Responsibility. How to Avoid it….
Kustomer
OCTOBER 27, 2020
To that end, we’ve put together five common digital transformation mistakes and (most importantly) tips on how to avoid them. Do you know what software will best suit the sales team’s needs? Let’s say your competition is suddenly closing twice as many sales as they were before. Lack of Responsibility. How to Avoid it….
VDS
JULY 20, 2020
Another large call center (over 900 agents) with an on-premise solution was doing their best to physically distance agents, but only 52% of their employees came to work out of fear of getting sick. This company bumped up its 2022 digital transformation strategy to 2020. Now more than ever, technology is vitally important.
TechSee
APRIL 3, 2018
In fact, data from Walker predicts that customer experience will overtake price and product as the key brand differentiator for B2B by 2020. The relationship with your customers only begins with the sale. Maintaining a conversation with your customers post-sale and deepening the relationship is a proven customer retention strategy.
NobelBiz
OCTOBER 30, 2020
Call center customer service has a strong bearing on customer satisfaction and your business as a whole. So, improving call center customer service becomes necessary in order to make your business stand out. Your call center experience gets more interesting when you know your customer well.
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