Remove 2020 Remove Call Center Experience Remove Contact Center Remove Multi-Channel
article thumbnail

Call Center Representative

GlowTouch

We are headquartered in Louisville, KY, with offices in Boston, MA, and Bangalore, India, with another large contact center in Mangalore, India. Manage large amount of inbound calls in a timely manner. Guide customers through various electronic channels for accessing account information and products offering.

article thumbnail

How to Improve Call Center Customer Service

NobelBiz

Call center customer service has a strong bearing on customer satisfaction and your business as a whole. So, improving call center customer service becomes necessary in order to make your business stand out. Your call center experience gets more interesting when you know your customer well.