Verint

MAY 23, 2017

The 2017 Engage Global Customer Conference in sunny Orlando, Florida has kicked off and is going strong! We are delighted to welcome users of solutions and services from Verint as well as the latest additions to our family of companies—Telligent, Contact Solutions and for the first time, OpinionLab.

Conference 36

Conference Engagement Customers Company 36

Verint

MAY 25, 2017

Activities continued this week in Orlando as part of the Verint Engage 2017 Global Customer Conference at the Loews Royal Pacific Resort. Click here for a look back at how the event opened.

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Conference Engagement Customers Customer Focused 39

Verint

SEPTEMBER 21, 2017

Next-generation back-office organizations can not only benefit from improvements in operational efficiency—but improvements in financial outcomes and customer satisfaction as well. greater year-over-year growth in annual company revenue, and enjoyed an 88 percent customer retention rate vs. 43 percent for all others surveyed.

Customer Centricity 37

Customer Centricity Insurance Groups Contact Center 37

Verint

AUGUST 1, 2017

Verint Summer School 2017. Verint experts will present 15 English and Dutch interactive webinars throughout August on effective ways to enhance interactions with customers. August 1-24; Webinar Series.

Customer Experience 25

Customer Experience ROI Analytics Employee Engagement 25

Verint

SEPTEMBER 7, 2017

How do we ensure the best possible experience for our customers? This blog originally ran on Customer Think on June 2, 2017. Details are important, but the CX team can help keep the focus on the big picture, too.

Conference 25

Conference Customer Journeys Employee Engagement Effort Score 25