New Customer Payment Options Take the Headache out of PCI Dss Compliance for Contact Centers
CSM Magazine
DECEMBER 12, 2019
Whether buying goods online or paying bills over the phone, they happily relay accounts and credit card details to a contact center agent without a second thought, trusting that the company that they are dealing with will manage their card data securely. in 2016 and dipping well below 40% (36.7%) in 2018.
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