ReviewTrackers

JULY 12, 2019

In terms of the customer experience, buying a car isn’t quite the same as dining at a restaurant or checking into a hotel. This makes automotive shopping typically more daunting. According to the 2016 J.D. Automotive sector becomes more customer-centered. According to a 2014 study by J.D.

Automotive 77

Automotive Customer Experience Social Media Analytics 77

ReviewTrackers

JULY 12, 2019

In terms of the customer experience, buying a car isn’t quite the same as dining at a restaurant or checking into a hotel. This makes automotive shopping typically more daunting. According to the 2016 J.D. Automotive sector becomes more customer-centered. According to a 2014 study by J.D.

Automotive 72

Automotive Customer Experience Social Media Analytics 72

John Paul

JULY 26, 2018

Bots can bring speed and efficiency to the concierge market, minimizing human error while still delivering a personal experience. Brand Hospitality is the digitally enhanced concierge paired with ACRM (advanced customer relationship management, the next-level CRM). Geo Targeting & Advanced Location Services.

Technology 45

Technology Hospitality Hotels Loyalty 45