Remove 2015 Remove Call Center Remove Customer Retention Remove Lifetime Customer
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Happy Holidays from Blue Ocean

BlueOcean

Before you head out of the office for the holidays to grab your mug of eggnog, we want to take a minute to reflect on some of the hottest talking points of the year in the contact center world. We’ve looked at the data and compiled our five most popular articles of 2015. Lifetime Customer Value: Measuring Customer Service Performance.

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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

Jay Nathan – Founder of Customer Imperative and Gain Grow Retain. With over a decade of experience in customer success and customer service, Jay Nathan has developed customer retention and growth methodology for building, managing, and scaling tech companies serving businesses of all sizes. LinkedIn : [link].