Beyond Philosophy

MARCH 2, 2016

New research reveals other important factors affect people’s emotional perception of your experience as well: where they live. They analyzed four million phone calls from 2013 to 2015. Their technology examined conversation and silence, ringtones and hold times. Every organization has customer groups.

Call Center 60

Call Center Call Center Experience Consulting Study 60

NobelBiz

OCTOBER 30, 2020

Call center customer service has a strong bearing on customer satisfaction and your business as a whole. So, improving call center customer service becomes necessary in order to make your business stand out. So, improving call center customer service becomes necessary in order to make your business stand out.

Call Center 52

Call Center Customer Service How To Net Promoter Score 52

Magellan Solutions

APRIL 5, 2021

Information Technology Support. Your team can do more important tasks like managing operations and auditing expenses. On top of that, you don’t need to spend time familiarizing yourself with the latest technologies available. With this in mind, is it advisable for SME to just create an inhouse call center in the Philippines?

Call Center 52

Call Center Software Call Center Experience Hospitality 52