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8 Metrics Every Online Business Should Monitor

SurveySensum

Running upselling or cross-selling campaigns Implementing loyalty programs Bundling products or creating packages Adding add-ons like gift-wrapping for an extra $1 or name-carving for $3 4. This, in turn, leads to higher brand loyalty, better product-market integration, and recurring income.

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Patient Feedback: A Strategic Guide

ReviewTrackers

According to a 2014 survey , the number of patients using online reviews increased 68 percent from 2013 to 2014. Research shows that 10 percent of mobile users tend to abandon surveys after seven minutes. Desktop users will stick around for a bit longer at a 4 percent abandonment rate, but it jumps to 6 percent at the 9-minute mark.