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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

She held a number of CX leadership roles in FTSE 100 organizations and later founded her own customer experience design based consultancy firm, CMXperience. She is now Chief Customer Officer at ClearAction Continuum. Jaakko Männistö is an entrepreneur, Founder, and Omnichannel Customer Experience Professional.