SurveySensum

JULY 14, 2020

She is an internationally recognized Customer Experience Thought Leader, Coach, Keynote Speaker, and Author of ‘Customer Understanding: Three Ways to Put the “Customer” in Customer Experience’ (and at the Heart of Your Business). LinkedIn : [link]. Website : [link]. LinkedIn : [link].

Customer Experience 132

Customer Experience Consulting Multi-Channel Leadership 132

Pretium Solutions

JANUARY 1, 2012

Returning customers and those to whom they refer to your business keep the cash register ringing. Know the lifetime value of your customer. Ask them to share the value of your business with other consumers. Treat Your Employees the Same Way You Want Your Customers to be Treated. Reassess your employment culture.

Customer Centricity 49

Customer Centricity Loyalty Handbook Policies 49

Pretium Solutions

JANUARY 1, 2012

Returning customers and those to whom they refer to your business keep the cash register ringing. Know the lifetime value of your customer. Ask them to share the value of your business with other consumers. Treat Your Employees the Same Way You Want Your Customers to be Treated. Reassess your employment culture.

Customer Centricity 40

Customer Centricity Loyalty Handbook Policies 40

Pretium Solutions

JANUARY 1, 2012

Returning customers and those to whom they refer to your business keep the cash register ringing. Know the lifetime value of your customer. Ask them to share the value of your business with other consumers. Treat Your Employees the Same Way You Want Your Customers to be Treated. Reassess your employment culture.

Customer Centricity 40

Customer Centricity Loyalty Handbook Policies 40