2012 Call Center CEM CRM 
ENGAGE.cx
JULY 9, 2015
From new in-store technologies such as beacons or RFID tags to mobile sites, POS systems and pre-existing call centers; they all have great abilities to capture customer data through specific interactions. And, of course, there is the prominence and influence of social.
ENGAGE.cx
JULY 9, 2015
From new in-store technologies such as beacons or RFID tags to mobile sites, POS systems and pre-existing call centers; they all have great abilities to capture customer data through specific interactions. And, of course, there is the prominence and influence of social.
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