Remove 2012 Remove Brand Values Remove Customers Remove Effort Score
article thumbnail

CX Initiatives: What if Employees Are Not On Board?

Beyond Philosophy

The film is full of bad management-staff relationship and motivation examples, and management’s myopic need for process execution for its own sake, not the enrichment or benefit of employees, and irrespective of the impact that they will, or won’t, have on customers.

article thumbnail

SurveySparrow Pricing Vs. Typeform Pricing. Why SurveySparrow Is A Clear Winner?

SurveySparrow

Think of yourself as a customer support representative in the 70s. Being a customer representative in this era, how do you understand your customers and their problems? . Select relevant questions and options, get them printed, and pass them on to the customers one by one. To Improve Customer Service.

NPS 52
article thumbnail

SurveySparrow Pricing Vs. Typeform Pricing. Why SurveySparrow Is A Clear Winner?

SurveySparrow

Think of yourself as a customer support representative in the 70s. Being a customer representative in this era, how do you understand your customers and their problems? . Select relevant questions and options, get them printed, and pass them on to the customers one by one. To Improve Customer Service.

NPS 52