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5 Examples of Excellent Customer Service (And What You Can Learn)

Retently

To answer this question, we’ve showcased several examples of well-established brands that deliver excellent experiences, pointing out the lessons to be taken up by any business or customer service team in their endeavor to build a long-lasting relationship with their customers. Always Empower Your Employees.

Examples 105
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The Mercedes Benz customer experience shines

Service Untitled

Pied Piper PSI, a California-based dealership for sales and marketing sent 3524 secret shoppers to various dealerships across the country from July 2010 to June 2011 to evaluate different dealerships and how they treat car shoppers. photo credit: DomSupra.

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The Challenges of Maintaining and Upgrading Call Center Infrastructure

NobelBiz

Managing a call center goes beyond delivering exceptional customer service. It was only natural that these events would catch the attention of the legislators… According to a study by globalscape.com , there has been a 45% increase in the cost of non-compliance since 2011.

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10 Big Companies That Outsource to India and Their Struggles

Magellan Solutions

However, the company decided to withdraw its retail business in 2011. This includes outsourcing customer support , IT, software development, and lead generation. . Contact us and we will provide you exceptional customer service of the Philippine BPO industry! bank also had its retail business in India.

Company 64