2010 Effort Score Net Promoter Score Wait Times 
Retently
MARCH 23, 2023
Since not all NPS® data is public, and most brands aren’t eager to publish their low Net Promoter Score, we’ve taken several steps to find reliable customer satisfaction data that we can use to compare brands: Whenever possible, we’ve sourced data from various NPS benchmarks to gain a picture of the general NPS range within an industry.
NobelBiz
FEBRUARY 22, 2023
Because client profiles may shift rapidly, it’s critical to have software that will enable you to use data in real-time. It’s a waste of effort if your analytics don’t deliver useful information! In 2021, 67 % of businesses want to focus on customer experience, up from only 36 % in 2010!
NobelBiz
FEBRUARY 22, 2023
Because client profiles may shift rapidly, it’s critical to have software that will enable you to use data in real-time. It’s a waste of effort if your analytics don’t deliver useful information! In 2021, 67 % of businesses want to focus on customer experience, up from only 36 % in 2010!
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