article thumbnail

Customer Experience Professionals: Why We Do What We Do

ijgolding

Winning a UK Customer Experience Award in 2010 for an initiative we called ‘Customer 1st Aid’ will always stick in my mind as a massive milestone in my career as will becoming a CCXP in 2014. IG: Experience, experience, experience. This post originally appeared on the CXPA Blog on November 10, 2016.

article thumbnail

Belief, Growth and Sustainability – my perspective on the 2014 UK Customer Experience Awards

ijgolding

I am proud to say that I have been involved with the awards every year since their inception in 2010. As an entrant, winner, judge and award presenter, I believe that Neil Skehel and his team have had a significant influence in evolving the UKs understanding of the ever increasing focus on Customer Experience across all sectors.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

I’m like parsley – I get everywhere!’ – Stories that amazed and inspired me at the 2015 UK Customer Experience Awards!

ijgolding

On Friday 25th September 2015, hundreds of passionate Professionals who excel in demonstrating the power of Customer Experience, convened in London for the UK Customer Experience Awards. Diana is a wonderful example of what can be achieved by any Customer Experience Professional anywhere in the world.

article thumbnail

Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

Prior to joining Temkin Group, she implemented the CX strategy and managed the Voice of the Customer program for Crowe Horwath LLP, one of the top 10 public accounting and consulting firms in the US. In July 2010, Eliason left Comcast to become the global director of social media at Citi. Annette Franz. Jeff Toister.

article thumbnail

Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

Prior to joining Temkin Group, she implemented the CX strategy and managed the Voice of the Customer program for Crowe Horwath LLP, one of the top 10 public accounting and consulting firms in the US. In July 2010, Eliason left Comcast to become the global director of social media at Citi. Annette Franz. Jeff Toister.