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The New Digital Leader – CX Workout Webinar

CX Workout - Ideas Blog

My name is Alexander Doak and I’m the director of customer success at CX Workout. CX Workout is a Boston based customer experience design firm and a subsidiary of the service profit chain institute. ” But the truth is thinking about customers as nodes in a network has a lot of value. Joe, over to you!

article thumbnail

The New Digital Leader – CX Workout Webinar

CX Workout - Ideas Blog

My name is Alexander Doak and I’m the director of customer success at CX Workout. CX Workout is a Boston based customer experience design firm and a subsidiary of the service profit chain institute. ” But the truth is thinking about customers as nodes in a network has a lot of value. Joe, over to you!

article thumbnail

The New Digital Leader – CX Workout Webinar

CX Workout - Ideas Blog

My name is Alexander Doak and I’m the director of customer success at CX Workout. CX Workout is a Boston based customer experience design firm and a subsidiary of the service profit chain institute. ” But the truth is thinking about customers as nodes in a network has a lot of value. Joe, over to you!