Remove 2010 Remove Customer Experience Design Remove Customer Experience Management Remove Leadership
article thumbnail

The New Digital Leader – CX Workout Webinar

CX Workout - Ideas Blog

Transcript: Introduction to Digital Leadership Webinar. My name is Alexander Doak and I’m the director of customer success at CX Workout. CX Workout is a Boston based customer experience design firm and a subsidiary of the service profit chain institute. Digital Transformation and Digital Leadership.

article thumbnail

The New Digital Leader – CX Workout Webinar

CX Workout - Ideas Blog

Transcript: Introduction to Digital Leadership Webinar. My name is Alexander Doak and I’m the director of customer success at CX Workout. CX Workout is a Boston based customer experience design firm and a subsidiary of the service profit chain institute. Digital Transformation and Digital Leadership.

article thumbnail

The New Digital Leader – CX Workout Webinar

CX Workout - Ideas Blog

Transcript: Introduction to Digital Leadership Webinar. My name is Alexander Doak and I’m the director of customer success at CX Workout. CX Workout is a Boston based customer experience design firm and a subsidiary of the service profit chain institute. Digital Transformation and Digital Leadership.