Service Untitled

MARCH 2, 2010

Service Untitled The blog about customer service and the customer service experience. Nearly every bank offers full services including checking, savings, loans, certificates of deposits, credit cards, brokerage services, etc. We’ve all heard the saying “it starts at the top.”.

Banking 41

Banking Call Center Government Financial 41

Service Untitled

SEPTEMBER 22, 2010

Service Untitled The blog about customer service and the customer service experience. In this part of the interview, we talk about how customer service ties in with the different types of American Express cards and how American Express approaches the important topics of empowerment and taking ownership of issues.

Call Center 41

Call Center Customer Care Training Exceptional Customer Service 41

Magellan Solutions

MARCH 4, 2020

India has reported a 70% loss of voice and call center business to competitors like the Philippines and European countries. Microsoft signed a three-year outsourcing deal with Infosys Technologies in 2010. This IT consulting company in India managed the internal IT services of the software giant.

Company 64

Company e-support Call Center Government 64