6 Lessons on Customer Service from the Four Comma Club
transcosmos Information Systems
NOVEMBER 6, 2018
Apple: Tech Meets 5-Star Hotel Service. Luxury hotel Ritz-Carlton can be considered as the gold standard of customer service, and Apple adopts their ways in their recruitment and training. Amazon knows that today’s customers are listening to fellow customers, doing their research, and praising or critiquing on social media.
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