How AI-based self-service can transform the customer experience
Eptica
JUNE 20, 2018
Date: Wednesday, June 20, 2018 Author: Pascal Gauvrit How AI-based self-service can transform the customer experience. hours per day online , up from just 3 hours in 2009. hours per day online , up from just 3 hours in 2009. However, not all self-service systems deliver the same experience.
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