Five Trends Shaping The Future Of Customer Experience In 2019
Answer Dash
JANUARY 9, 2019
I never had heard of Amazon until around the time I graduated college, and I became a customer in 2009 when I was living in Brooklyn, NY. Digital transformation is the new normal, as every company must be able to evolve and pivot as the customer changes, and so does the digital environment. That’s not the case.
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