2009, Communication, Customer Experience Professionals and Events

Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

JULY 14, 2020

Adam Toporek is an internationally-recognized Customer Experience Expert, Keynote Speaker, and Customer Service Trainer who helps organizations transform their relationships with their customers through better strategy, training, and communication. LinkedIn : [link]. LinkedIn : [link]. Website : [link].

Customer Experience

Customer Experience Consulting Multi-Channel Leadership

The Future of Customer Experience Calls Urgently for a Significant Shift

ClearAction

OCTOBER 1, 2018

Another example is Temkin Group’s 2018 Customer Experience Competency and Maturity Assessment. This is after 10 years — since the 2009 economic downturn — when companies began investing heavily in CXM technologies and teams. suppliers, channel partners, routine management events).

Customer Experience

Customer Experience Effort Score ROI Study

Customer Experience Update

Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

The Future of Customer Experience Calls Urgently for a Significant Shift

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