2009 Chief Customer Officer Leadership Voice of Customer 
Customer Alignment
MARCH 2, 2018
the number of Chief Customer Officers across all industries increased from 14 in 2014 to 90 in 2017; half of those roles were created in the last 15 months. The average tenure also lengthened from 23 months in 2009 to 34.5 The average tenure also lengthened from 23 months in 2009 to 34.5 In the U.K,
SurveySensum
JULY 14, 2020
Recognized as one of the most prominent and valued millennial voices in CX, Clare Muscutt is an International Consultant, Keynote Speaker and soon to be the Author of the book ‘How to be Awesome at CX’. She is now Chief Customer Officer at ClearAction Continuum. She led CX company-wide for 11 years at Applied Materials.
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