ClearAction
FEBRUARY 7, 2016
Customer Experience Management Improves Brand Value article. Customer Experience Innovation. Rules of the Game for Customer Experience Innovation article. Customer Experience Innovation Covers the Experience Spectrum article. What’s Your Customer Experience Value Quotient?
CX University
OCTOBER 19, 2017
Paul Segre , the Genesys CEO, says you can’t have exceptional omnichannel products without a focus on innovation and quality. The liquid within lithium ion batteries is highly flammable, which explains other phone explosions and issues over time , including Nokia issues in 2009 and an iPhone giving someone third-degree burns in 2015.
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