Remove 2009 Remove 2024 Remove Communication Remove ROI
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Rebellion at Dollar General! A Challenge to CX Strategies?

CX University

Delivering the employee value proposition hinges on how effectively an organization communicates and acts. Pink (2009) states that when employees have a purpose in their work, are provided with opportunities to develop mastery in what they do, and have autonomy, they will be engaged.

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Améliorer votre service à la clientèle grâce à des démonstrations interactives

Inbenta

The ROI from deploying Digital Demos is clear: a 20% reduction in support call volume, a 300+% increase in digital product or feature launch effectiveness, and a 30-40% improvement in conversion rates of digital sales. Inbenta’s Horizn Digital Demos give customers step-by-step interactive guides they can follow any time they have an issue.