Brick and mortar stores can still outdo Amazon with ‘Amazon Can’t Do That’
Service Untitled
DECEMBER 6, 2013
Stores need to give customers what they want and make the experience pleasant if they want to see these same people post holiday time. If the shoppers’ experiences wind up with poor customer service, it’s apt to show up quite quickly on social media, and that could end up in a long run to recovery.
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