Remove 2007 Remove Lifetime Customer Remove Net Promoter Score Remove Social Media
article thumbnail

Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

He is a prolific Writer, Service Management and Support Industry Analyst, and an International Speaker with a specialization in exploring the connection between customer service and technology, with extensive experience in the IT and technology industries. Ingrid Lindberg – Keynote Speaker, CXO, Founder, and CEO of Chief Customer.