CSM Magazine

JANUARY 29, 2024

The Centers for Medicare and Medicaid Services (CMS) test call season is right around the corner, which means prospective beneficiary call centers are bracing themselves for the Accuracy & Accessibility Study. Ensure that agents know how to access help. Staff up during test call season.

How To 52

How To Call Center Telecommunications Call Center Solutions 52

Talkdesk

JULY 25, 2019

SMTP2GO, founded in 2006, is headquartered in New Zealand with customers in 130 countries. In this blog find out why they chose Talkdesk and how they’ve benefited. . He is flexible and receptive to hearing new ideas or suggestions on how to help the company grow and improve. Tell us about your contact center.

Call Center Solutions 55

Call Center Solutions Contact Center Call Center Software 55

Magellan Solutions

APRIL 24, 2021

Small to medium healthcare call center companies experience this because of their small size. Most of the time, they cannot handle a large volume of calls because there is not enough resources to take it. Resources are an indicator how much a company can take in calls. Know how to flip the negative messages.

Healthcare 52

Healthcare Call Center Insurance Banking 52