Top 50 Customer Service Leaders – Best Customer Experience Influencers
Storyminers
JULY 6, 2020
Augie Ray is a Vice President Analyst covering customer experience (CX) for marketing and CX leaders. He also led the creation and updating of many of Forrester’s customer experience evaluation methodologies and training workshops. She has served clients as an independent consulting partner since 2004. Dennis Wakabayashi.
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