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So Many Customer Experience Lessons – So Little Time!

Michelli Experience

JULY 17, 2018

Extrapolating the idea of seizing natural occurring opportunities, I’m a fan of gleaning customer experience lessons from news headlines. Here are three quick examples of customer experience lessons just waiting to be plucked from recent news stories: Only one Blockbuster Video store remains. Papa John’s Pizza.

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Customer Experience Infographics Video Social Media 70
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How to engage millennials for customer insight and marketing

Alida

AUGUST 12, 2016

Depending on what expert you talk to, this generation could be anyone born from 1982 to 2004 or from 1980 to 1995. And with the ubiquity of mobile, Millennials expect a seamless customer experience regardless of the device they‰’re using. ENGAGE MILLENNIALS FOR CUSTOMER INSIGHT. Infographic from our Social to Sale study.

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Customer Insights Engagement Marketing Social Media 100
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