Team Support

JANUARY 12, 2021

Companies that are moving to subscription-based relationships with customers and seeking to bolster recurring revenue streams must leverage Support as an integral part of their post-sales strategies to sustain and expand customer relationships and drive recurring revenues. Key Imperatives for Support.

B2B 86

B2B Knowledge Base Resources Report 86

Team Support

SEPTEMBER 16, 2020

In Part 1 and Part 2 of this blog series based on the whitepaper co-produced by ServiceXRG and TeamSupport, we introduced the concept of how to position the investment in customer support as a strategic value aligned to current business practices and target outcomes, and about the evolving role of B2B customer support.

B2B 89

B2B Effort Score Knowledge Base Customer Retention 89

Team Support

JANUARY 26, 2021

TeamSupport’s Knowledge Base and ticket deflection feature helps enable customers to solve their own issues and shortens time to resolution. “By TeamSupport aims to break down barriers and enable collaboration between support, sales, and product teams so all departments contribute to strengthening product relationships. “

B2B 64

B2B e-support Knowledge Base Resources 64