Team Support

SEPTEMBER 8, 2020

Customer contact with Support identifies top features customers want. Support contact informs about the health of customer relationships. In Part 2 of this series, we’ll explore the evolving role of B2B customer support. Learn more at servicexrg.com.

B2B 64

B2B Effort Score Customer Expectations Customer Satisfaction 64

Storyminers

JULY 6, 2020

s first ever brand office, where she garnered major corporate awards as the vice president/general manager of brand and strategy. She has served clients as an independent consulting partner since 2004. He authored the Customer Success book for Wiley! Denise went on to head Sony Electronic Inc.’s Dennis Wakabayashi.

Customer Experience 147

Customer Experience Customer Service Social Media Consulting 147

Storyminers

JULY 6, 2020

s first ever brand office, where she garnered major corporate awards as the vice president/general manager of brand and strategy. She has served clients as an independent consulting partner since 2004. He authored the Customer Success book for Wiley! Denise went on to head Sony Electronic Inc.’s Dennis Wakabayashi.

Customer Experience 130

Customer Experience Customer Service Social Media Consulting 130