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Part 1: The Strategic Role of B2B Customer Support

Team Support

About ServiceXRG Service Excellence Research Group (ServiceXRG) helps companies retain customers, expand revenue, and achieve cost efficiencies through service excellence. Founded in 2004, the organization works with the world’s leading technology companies to transform and optimize service outcomes.

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Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

s first ever brand office, where she garnered major corporate awards as the vice president/general manager of brand and strategy. She has served clients as an independent consulting partner since 2004. He authored the Customer Success book for Wiley! Denise went on to head Sony Electronic Inc.’s Dennis Wakabayashi.

article thumbnail

Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

s first ever brand office, where she garnered major corporate awards as the vice president/general manager of brand and strategy. She has served clients as an independent consulting partner since 2004. He authored the Customer Success book for Wiley! Denise went on to head Sony Electronic Inc.’s Dennis Wakabayashi.