2004 Customer Journeys Innovation Multi-Channel 
Clicktools
JANUARY 6, 2017
Your customers born between 1982 and 2004 is now about 25% of the total population. To reach them, leverage text, mobile, and social channels. They care if you’re a good organization that serves its employees and customers thoughtfully. Social is the new self-help channel, so be all over it. And be nice.
Optimove
NOVEMBER 14, 2019
Optimove has partnered with world-class vendors of marketing, customer communication and operations infrastructure platforms, to provide a true end-to-end solution for highly effective customer marketing. Facebook Custom Audiences + Optimove = A killer retention marketing channel. The company, which sent 2.5
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