Magellan Solutions

FEBRUARY 28, 2017

Say what you want about millennials – the smartphone-toting, selfie-taking generation born between 1982 and 2004 – but there’s no denying their power as consumers. Use data point research, analyses, and automation software to gather customer data and build profiles.

Call Center 40

Call Center Omni-Channel Social Media Rewards Programs 40

Service Untitled

MARCH 2, 2010

The Wachovia branch in the subdivision of Abacoa in Jupiter, Florida knows how to build new cooperative and collaborative relationships with customers. Since consumers now can choose from a bank on nearly every corner, what sets a particular branch apart from another? Enlightened consumers have an infinite amount of choices.

Banking 41

Banking Call Center Government Financial 41

Magellan Solutions

MARCH 4, 2020

This company decided to expand its software development operations in India. This IT consulting company in India managed the internal IT services of the software giant. The deal included services such as IT help desk, desk-side services, and application support. customers and Indian support staff were some issues.

Company 64

Company e-support Call Center Government 64