Retently

JULY 28, 2023

Whichever way you look at it, it’s clear that unhappy customers ( who are much more likely to leave your brand , naturally) are a huge threat to business growth. The obvious solution is offering your customers a much better experience, service, and product to ensure they are happy with your business.

Chief Customer Officer 141

Chief Customer Officer Customer Centricity Call Center Metrics 141

Retently

OCTOBER 19, 2018

Whichever way you look at it, it’s clear that unhappy customers ( who are much more likely to leave your brand , naturally) are a huge threat to business growth. The obvious solution is to offer your customers a much better experience, service, and product to make sure they are happy with your business.

Chief Customer Officer 90

Chief Customer Officer Customer Centricity Call Center Metrics 90

Retently

JUNE 24, 2018

One of the most important features an NPS software should offer is the survey customization. Uploading your company’s logo, applying your brand colors and style should be among some of the available customization features impacting the look of your surveys. Can I customize the NPS survey and give it my company’s branding style?

NPS 106

NPS Net Promoter Score Software How To 106