Is the Chief Customer Officer a Worthwhile Addition to the C-Suite?
Retently
OCTOBER 19, 2018
Whichever way you look at it, it’s clear that unhappy customers ( who are much more likely to leave your brand , naturally) are a huge threat to business growth. The obvious solution is to offer your customers a much better experience, service, and product to make sure they are happy with your business. What Is a CCO?
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