2003, Call Center Solutions and Social Media

The One Metric SMEs Should Be Aware of About BPO Philippines

Magellan Solutions

AUGUST 12, 2021

Often, this is in the form of a single query survey that customers take after contacting your business call center. . Social media. These are the type of customers that rant about your service or product on social media. This is often in the form of email or text messages, and social media interaction. .

Metrics

Metrics Net Promoter Score NPS Call Center

Your Key to Success: Outbound and Inbound Telemarketing

Magellan Solutions

APRIL 19, 2021

Technology plays a vital role in this development because of the introduction of advanced marketing tools, social media, and smartphones. It is because of an alarming increase in the numbers of telemarketers calling at inappropriate times and calling personal numbers with no authorization from the owner.

Call Center

Call Center Social Media Sales Advertising

Customer Experience Update

The One Metric SMEs Should Be Aware of About BPO Philippines

Your Key to Success: Outbound and Inbound Telemarketing

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