The One Metric SMEs Should Be Aware of About BPO Philippines
Magellan Solutions
AUGUST 12, 2021
Often, this is in the form of a single query survey that customers take after contacting your business call center. . Social media. Your customers then answer questions like, “On a scale of 0-10, how likely are you to recommend the company or agent you spoke with to a colleague or friend? What are these two?
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